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Welcome to the Best Practice Club wiki.

The purpose of this area is to allow members of the Best Practice Club to share examples of best practice and to work together collaboratively to define many of the concepts and terms that sit behind Best Practice, in all its various guises.

Content within the BPC Wiki sits within 8 main category areas:

• Leadership
• People Engagement
• Customer Focus
• Supplier Relationship Management
• Product & Service Innovation
• Responsible Community Members
• Systematic Performance Improvement
• Health, Safety and Environment